・Tickets are sold as digital items on VRChat. Due to their nature, cancellations and refunds after purchase cannot be provided, for any reason.
・On the day of performance, start times may be delayed due to VRChat's operational status, system load, or other circumstances. We appreciate your understanding.
・If it becomes impossible to hold the performance due to circumstances on the part of the organizer or VRChat, we will arrange a rescheduled performance or alternative content. The specific response will be determined at the organizer's discretion.
・If you are unable to attend due to issues with your own environment (internet connection, device performance, account status, etc.), this will not be eligible for compensation.
・The latest information regarding cancellations, delays, and compensation will be announced on the official Mashiro Theater X (@hakushiza) and official website (https://mashirotheater.com).